PRIVACY POLICY

Effective Date: [July 1st, 2025]

Welcome to COMET, a web-based application developed and operated by Edbo Technologies LLC. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights related to your use of COMET.

1. Who We Are

This Privacy Policy applies to COMET, owned and operated by Edbo Technologies LLC, located at 36506 Sherwood, Livonia, MI 48154. This policy governs data practices for the COMET website and web application.

For questions or concerns, please contact us at:
📧 comet@edbo.tech

2. What Information We Collect

Account Information

To use COMET, professionals are required to create an account. During registration, we collect:

  • Name

  • Email address

  • Password (encrypted)

  • School district or employer (optional)

COMET is for use by certified professionals only. Users must be at least 18 years old.

Traveler Information

COMET allows professionals to enter data related to Travelers (individuals being evaluated for Orientation & Mobility services). This may include:

  • Initials or identifiers

  • Skill performance data

  • Visual acuities and eye conditions

  • Relevant medical or functional information

  • Dates and contexts of evaluations

Travelers do not use COMET directly. Only authorized professionals input Traveler information.

Device and Usage Data

When you access COMET, we may collect:

  • IP address

  • Browser type and operating system

  • Device identifiers

  • App usage metrics and error logs (for analytics and debugging)

  • Cookies (see Section 6)

3. How We Use the Information

We use your information to:

  • Allow you to create, manage, and store O&M evaluations

  • Generate customized reports

  • Sync data securely across sessions and devices

  • Provide technical support and respond to inquiries

  • Improve the functionality, design, and reliability of the app

  • Analyze de-identified usage patterns to enhance the COMET platform

We do not use Traveler data for advertising or marketing.

4. Data Storage and Security

Data is securely stored:

  • Locally on your device (e.g., for offline use)

  • In a secure cloud database managed by Edbo Technologies LLC

We implement:

  • Encrypted communication and storage

  • Access controls for authorized users

  • Secure backups

  • Account password encryption

You are responsible for maintaining the security of your login credentials.

5. Data Sharing

We do not sell or rent personal or Traveler data. We may share limited data with third-party service providers that help us operate COMET, such as:

  • Hosting and database providers

  • Analytics and error-reporting tools

  • Payment processors (for licensing fees)

All service providers are contractually obligated to protect your data in accordance with industry standards.

6. Cookies and Tracking Technologies

We use cookies and similar tools to:

  • Remember user sessions

  • Improve site functionality

  • Collect anonymous usage statistics

You can disable cookies in your browser settings, but doing so may impact site performance.

7. Your Rights

You have the right to:

  • Access and review your personal account data

  • Edit or correct your information

  • Request deletion of your account and all associated data

  • Export your data upon request

To exercise these rights, email us at comet@edbo.tech.

8. Compliance

We are committed to compliance with:

  • FERPA (Family Educational Rights and Privacy Act)

  • HIPAA (Health Insurance Portability and Accountability Act), where applicable

All Traveler data is handled with confidentiality and used only for authorized professional purposes.

9. Data Retention

We retain your data for as long as your account remains active, or as needed to fulfill evaluation and reporting functions. You may request account and data deletion at any time.

10. Changes to This Policy

We may update this Privacy Policy to reflect changes in technology, laws, or our services. We will notify users of significant changes via the app or email.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your data, contact us at:

Edbo Technologies LLC
📍 36506 Sherwood, Livonia, MI 48154
📧 comet@edbo.tech